“We love you guys!” Every business owner longs to hear these words from customers. At Taylor Moving of Boulder, this is one of many accolades from customers surveyed after they moved.

“I was extremely happy with the movers! They were wonderful!” wrote another client, emphatically.

For nearly 15 years, savvy Colorado individuals, businesses and non-profits have entrusted their possessions to Taylor Moving of Boulder, a local company that has earned its reputation for trustworthiness, superior service, and pleasing its customers.

Realtor Jeremy DeBell, with RE/MAX Horizons Group in Broomfield, has called on Taylor Moving more than once. “They moved me personally, and I was so pleased with them that I have recommended them to my clients. I was impressed with their customer service, reliability, and their hard-working, friendly crew,” he says. “My customers are grateful that I recommended the company. They say the Taylors and their crew are wonderful to work with. I’ve never had a complaint.”

DeBell points out that moving “is a very stressful time for people. But with Taylor the move will go smoothly. They’ve really got a desire to make the customer happy – which has not been my experience with other moving companies. Glen Taylor is hands-on. He checked in on my move to say, ‘How’s everything going?’ ‘Is there anything we can do better?’ He makes a point of making the customer happy.”

“They listen and are amenable to what we want,” says Peter Lundskow, curator of collections for the Boulder History Museum. He engaged Taylor to move the museum’s only piano, a Laffargue player piano, built in New York in 1921. “We’ve used Taylor before,” Lundskow says. “We like to use a local company. Both the owners and the movers take a personalized approach to every move.”

Taylor Moving is owned by the husband-and-wife team of Glen and Leah Taylor and employs around 23 movers. The company transports as many as 1,200 households and businesses each year. It specializes in moves within Boulder County, but regularly coveys people all over Colorado and occasionally outside the state.

Leah Taylor says, “A lot of local moving companies have been affected by the economy, going out of business or being bought up by national chains. We’ve managed to stay busy and in business and were even voted Best Mover in Boulder by Camera readers in 2006 and 2007. We are not nationally funded, so we depend on happy customers for continued business.” Taylor Moving was also voted 2008 Best of Boulder by readers of Boulder Weekly.

“Our success comes down to the same crews year after year – we have a low turnover rate,” Glen Taylor says. The guys work together as a team and accommodate the customers. Three or four of the crew have been with us since day one – nine of them five or six years.”

Ellen Berman is a self-employed Home Director, who manages moves for clients. She has found Taylor to be accommodating and flexible. “We did several small moves, and the helpers were very courteous and concerned about the personal belongings. They took extreme care in moving a baby grand piano from one household to another. One time we did multiple pickups and dropoffs; they weren’t expecting this when they arrived, but they accommodated us, and we were pleased. They didn’t waste time; they were efficient and showed a lot of care.”

Because the family is very hands-on, you almost always reach a Taylor when you call the office, and always meet one of them on your in-home estimate. They have a lot of repeat customers and referrals, because customers know the owners will always be involved in the process and the movers are always first-rate.

Taylor Moving has been in the same location in Boulder, with the same owners, from the beginning. Some companies say they are locally owned or have been around for decades, but are actually owned from out of state or have changed hands several times.

“With Taylor Moving we are what we say – a true family-run, locally owned and operated moving company that cares about you and your belongings,” Glen affirms.

Building a successful business allows the Taylors to give back to the community. They’ve donated moves for local institutions such as The Boulder Shelter for the Homeless, Boulder Valley Humane Society and Habitat for Humanity. “If we’ve done well, then we should give back,” says Sandy Taylor, Glen’s mother, who works full time in the office. “If it’s a good cause, we like to help out.”

Taylor Moving is located at 4949 N. Broadway, #110, in Boulder. For more information or a free estimate on your next move, call Taylor Moving at 303.443.5885 or e-mail the Taylors at GTMOVING1@aol.com. Visit the company

Web site at www.TaylorMove.com.